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Solutions
Our core live-video engine and API sits at the heart of a wide mix of different applications. We integrate with AI-focused work flows and existing platforms and databases to provide a new, much more interactive and efficient way to connect and communicate with your clients and their data.
Solutions
We integrate live video, AI with CRM’s, client databases and additional software to enhance online engagement.
Unique patent-pending architecture
An incredibly fast, easily scalable platform that doesn’t require the same kind of proprietary infrastructure or software such as Zoom and others.
Affordable and efficient
We enhance CSAT, NPS, and CES metrics by adding value across workflows and at the right moments.
Stand-alone or integrated platform
Can be used as its own enterprise software or integrated with our API or custom-built platforms.
Access from different points of contact
Users can connect from almost anywhere. This includes from apps, websites, links, and QR codes on computers or mobile devices.
Integrated within different workflows
We work within the flow of your applications, and in conjunction with other well-established software platforms so there’s minimal re-learning.
AI capabilities
We integrate our AI capabilities with live video for your customer workflows.
Solutions
Example use cases
- Call Center CRM – Once audio only, users now can connect with Operators and Associates via video, who have immediate access to the users’ location, information, and can interact in new, more visual ways.
- Telehealth – We enable patients to develop digital medical records, and remotely connect via live video to medical personnel, labs, and pharmacies, who can all interact with these patients in a far more accessible and affordable way.
- Retail – Customers can connect with live personnel immediately via products to receive immediate live video assistance.
- Automotive – We enable car dealers to connect directly with potential clients and close more deals.
- Bank Credit & Debit Card Security – Operators can now ensure user identification via live video as opposed to potentially “doctored” still photos while talking on the phone or via online chat.
- Elevator Company – Users stuck in elevators can scan a QR Code and remote operators can immediately attain information about the state of the people, receive data on the particular make of elevator, and can geo-locate the elevator, enabling a calmer, faster emergency service.
- Security Corporation – Operators watching a break-in on monitors can alert Security Personnel, who can assess the situation on-site, and then immediately connect to Police Officers via video with a mix of data and geo-location “on the fly”.
- Prison System – A new way for prisoners to remotely interact with family members via video in a secure environment observed by unseen prison Security Personnel.
- Remote Notaries – As more states legalize remote notaries, they will need a visual way to record people signing documents for official records.
